Helpdesk and Contact Center
Free Live Chat for your Site
Outstanding real time assistance tools that keep customers happy and coming back for your goods or services.
Social Networks and Messengers
Customer engagement tools for Facebook, Messenger, Instagram, Skype, Telegram, Viber and other popular messengers and social networks
Email, SMS and Telephony
Classic contact center and helpdesk software tools for classic customer communication channels, such as email, phone and text messaging.
Queueing and Routing Rules
Separate queue for each channel
Routing rules
Custom design
Canned replies
Bot support
Wait and display rules
Contact Center Reports
Activity by channel
Activity by day/time
Average response time
Client satisfaction
Supervisor ratings
Custom reports
